Privacy Policy
Last updated: 5 July 2026
This Privacy Policy describes how Nanaji Patnaik ("we", "us", or "our"), operated by Manidweepam, collects, uses, and protects your personal information when you use our website at nanajipatnaik.com or contact us for consultation services.
1. Information we collect
When you contact us for a consultation or book an appointment, we may collect the following information:
- Your name and contact number (WhatsApp number)
- Date of birth, birth time, and birth place (required for astrology consultations)
- Email address (if provided)
- Purpose of your consultation
- Payment transaction references (we do not store card numbers or bank account details)
- Messages exchanged during consultation booking via WhatsApp
2. How we use your information
We use the information collected for the following purposes:
- To provide astrology, vastu, and gemstone consultation services
- To schedule and confirm your appointment
- To send appointment reminders and post-consultation guidance via WhatsApp
- To process payment and maintain billing records
- To respond to your queries and provide customer support
- To improve our services
3. WhatsApp communications
We use WhatsApp Business to communicate with you. By messaging us, you consent to receiving messages related to your consultation, appointment confirmation, payment, and post-consultation remedies. We do not send unsolicited promotional messages. You may opt out at any time by messaging "STOP".
4. Data sharing
We do not sell, trade, or transfer your personal information to third parties except:
- Payment processors (to complete your transaction securely)
- Calendar and scheduling tools (to book your appointment slot)
- As required by Indian law or government authorities
5. Data retention
We retain your personal information only as long as necessary to provide services and comply with legal obligations. Consultation records are retained for up to 3 years. We have served 30,000+ clients since our founding. You may request deletion of your data at any time.
6. Data security
We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
7. Your rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your data
- Opt out of WhatsApp communications at any time
8. Cookies
Our website uses minimal cookies for basic functionality. We do not use advertising or tracking cookies.
9. Children's privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
10. Contact us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- WhatsApp: +91 81258 99899
- Email: hello@nanajipatnaik.com
- Address: Hyderabad, Telangana, India
- Operated by: Manidweepam, Hyderabad, India
11. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.